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Something's wrong.
We'll find it.

We service all brands — furnaces, boilers, heat pumps, geothermal, and A/C. From emergency repairs to scheduled maintenance, we keep your system running right and give you honest advice on repair vs. replace.

All brands serviced

Emergency available

Honest repair/

replace advice

Fall & spring tune-ups

Two STEP technicians installing a HVAC unit in an attic.

Emergency service

Furnace out in January?
A/C down in July?

Call us. We respond quickly to get your system back online — and we'll give you a straight answer on what's wrong and what it'll cost to fix it.

Mon–Fri 8 am–6 pm
Emergency service available

System Specialists

Expert Repair & Skilled Diagnosis

When your system fails, you need more than a part-swapper. Our technicians focus on precise diagnosis and long-term reliability crossing every major heating and cooling technology.

The Diagnosis Process

We don't just treat the symptom. Our skilled technicians investigate the root cause, from electrical communication errors to refrigerant flow, ensuring your repair actually lasts.

Specialized Service Focus

We specialize in the complex tech other HVAC companies avoid—geothermal loops, cold-climate heat pump reverse cycles, and multi-zone ductless logic boards.

Equipment Catalog

Systems We Service

Geothermal

Heat Pumps

Ductless Mini-Splits

Ground-source heat pump service

Specialized diagnostics for loop field issues, indoor system components, and domestic hot water accessory service.

Cold-climate & standard units

Repairs for defrost cycles, refrigerant leaks, reversing valves, and compressor performance in all climates.

Single- & multi-zone systems

Wall, floor, and ceiling cassette unit service including control boards, fan motors, and communication errors.

Boilers & Hydronics

Furnaces

Air Conditioning

Hydronic system repair

Ignition failure, circulator pump issues, zone valve troubleshooting, and radiator balancing for all major brands.

Heating repair & diagnosis

Ignition failure, heat exchanger issues, blower problems, gas valve failure, limit switch trips. We diagnose the root cause—not just the symptom —and give you honest repair vs. replace advice.

Cooling repair & diagnosis

Refrigerant leaks, failing compressors, dirty coils, thermostat issues, capacitor failure. Not cooling properly? We'll find it and fix it—or tell you when replacement is the better financial decision.

Preventative maintenance

5–10 years

Longer equipment life

with regular maintenance vs. neglect

Most breakdowns are preventable. Maintenance catches them first.

A well-maintained system lasts significantly longer than one that's neglected, runs more efficiently, and fails less often. Many HVAC manufacturers also require annual maintenance to honor the warranty—skipping it can void coverage on newer equipment.

15%

Lower energy bills

typical efficiency gain from a proper tune-up

80%

Of breakdowns preventable

with annual maintenance and early detection

2×/year

Recommended frequency

fall heating check + spring cooling check

Book maintenance or request a repair

Get honest advice on your system and skilled work that lasts. Our technicians are ready to restore your home's comfort.

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